Resume | petsandhelpingdogs





An interdisciplinary, bilingual educator specializing in curriculum design and instruction. Experience in vocational through university-level instruction, in person and online. Demonstrated commitment to animal rights and human rights


  • 2019  -  M.A. in Clinical Counseling, Antioch University

  • 2019  -  Certified Professional Dog Trainer - Knowledge Assessed (CPDT-KA), Certification Council for Professional Dog Trainers

  • 2017  -  PhD in Spanish, University of New Mexico, Albuquerque, NM 

  • 2014 - Certified Instructor of Service Dog Training, Pet Dog Training, and Canine Behavioral Rehabilitation; A Fresh Perspective Dog Training (AFPDT), Albuquerque, NM 

  • 2009  - Workplace Mediation Certificate, UNM Continuing Education

  • 2008  -  Negotiation and Conflict Resolution Certificate, UNM Continuing Education

  • 2008 - M.A. in Comparative Literature and Cultural Studies, UNM, Albuquerque, NM 

  • 2005  - B.A. in Psychology with High Honors, Minors in Spanish and Philosophy, U. of Montana, Missoula, MT 




  • Fluent in Spanish

  • April 2020  - Licenced Mental Health Counselor (LMHC)

  • Feb. 2020  -  NCC (National Certified Counselor)

  • 2019 -  Certified Crisis Intervention Team (CIT) Trainer for Law Enforcement and Community (specialized in PTSD and multicultural competency), VALOR: Bureau of Justice Assistance, Alamogordo, NM

  • 2016  - Certified DiversityTrainer, Albuquerque Public Schools (APS) Office of Equal Opportunity, Albuquerque, NM

  • 2015  - Certified Safe Zone Trainer, UNM, Albuquerque, NM

  • 2015  - Certified Diversity Trainer, New Mexico Transgender Resource Center (TGRCNM), Albuquerque, NM           

  • 2011 - Competent Leader (CL), Toastmasters International

  • 2008  - Advanced Communicator Silver (ACS), Toastmasters International

  • 2004  - Advanced Toastmaster Bronze (ATMB),Toastmasters International 

  • 2001 - Competent Toastmaster (CTM), Toastmasters International 




Redekopp, Nathaniel L., ed. (2014) PTSD and Service Dogs: A Training Guide for Sufferers. Rick and Heather Dillender.



Director and Instructor: Pets and Helping Dogs, LLC, Alamogordo, NM (2015-present)

Directs business operations bilingually (English/Spanish) including curriculum design, instruction, community outreach, advertising, scheduling clients and record keeping. Conducts training for pet dogs of all ages, Service Dogs, Emotional Support Dogs, Therapy Dogs, and canine behavioral rehabilitation. Conducts human education about and advocacy for responsible dog care and training. Conducts instructor training and apprenticeship programs. 


Public Ally (Americorps): The New Mexico Immigrant Law Center, Albuquerque, NM (May 2016-Dec. 2016)

Organized and lead a team service project and associated partnership with the APS Office of Equal Opportunity, conducting title IX training for teachers and staff. Organized and facilitated diversity curricula trainings and/or informational presentations on types of immigration relief for staff, partner organizations and community members. Represented Public Allies and NMILC in strategic partnerships with partner organizations serving local minority communities. Coordinated outreach/events for immigrant communities. Coordinated volunteers. Hired and supervised the reception area staff at NMILC and created office protocols. Provided technology support for computers and printers and assists with communications, including NMILC web page content creation and maintenance. Conducted client interviews bilingually. Prepared legal cases under the supervision of attorneys. 


Instructor of Spanish: UNM, Albuquerque, NM (2009-2016)

Taught 100 - 400 level Spanish language and culture courses. Designed and taught classes on literature, culture, and social justice. 


Supervisor: UNM Spanish as a Second Language Program (SSL), Albuquerque, NM (2010-2011)

Designed and maintained assessment materials and maintained online course component under the supervision of program director.


Professional Intern: UNM Office of Equal Opportunity, Albuquerque, NM (2008-2009)

Taught classes in English and Spanish on civil rights, discrimination prevention, recognizing and preventing harassment, and accommodations for individuals with disabilities. Designed bilingual training materials. Interviewed claimants, respondents and witnesses and conducted civil rights investigations bilingually. 



  • Mar. 2019-present  - Trainer for mental health and cultural competency, Crisis Intervention Team (CIT), Alamogordo, NM             

  • 2016 - present -  Trainer for mental health, Psychosocial Rehabilitation Association of New Mexico (PSRANM), Albuquerque, NM

  • 2015 - present - Volunteer Instructor, Animal Village N.M. No-Kill Animal Shelter

  • 2015 - present  - Trainer for community businesses and organizations on the rights and responsibilities of Service Dog and Emotional Support Dog Teams

  • 2009 - June 2011 - President: El Paisano Spanish-Speaking Toastmasters Club, Albuquerque, NM 

  • 2009 - May 2011  - Bilingual Mediator: Metro Court, Albuquerque, NM

  • 2009 - 2010 - Faculty Representative: UNM Dept. of Spanish and Portuguese 

  • Summer 2010  - Co-Director: UNM España Literaria V Program, UNM, Spain

  • 2008 - 2009 - VP Education: El Paisano Spanish-Speaking Toastmasters Club, Albuquerque, NM

  • 2002  - Coordinator and Instructor: Toastmasters Youth Leadership Program, Butte High School, Butte MT

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